Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Diptesh Patel
Once again fantastic out of this world customer service. I was desperate for a car Asap and Nick sorted me one out to take home straight away.. No pushy sales just whatever I felt comfortable with.. I highly recommend anyone needing a quality car to go see Nick.
Caitlin Swinbanks
Nick was amazing from the very first phone call. Found us finance and a car to suit our needs. He was fast an efficient from start to finish. Cars are delivered free of charge by a man called Denis who is also a lovely man. I would definitely recommend these to anyone!
Allison Hatton
Would like to thank Nick,Leanne and the team for all their help when purchasing my car. My experience was warm and welcoming and so quick and easy. I'm sure I will be dealing with you all in the near future as I would recommend at the highest level. Allison Brian and family
Helen Clarke
Thank you to Nick and Leanne both gave wonderful service and helped me pick the car of my dreams, such a smooth service and even took my car in exchange would recommend highly xx thank you
Vincent Wooton
Very very professional service and very quick ! . they went out of their way to get me a car that I wanted.I recommend to go there for a car any day..Very friendly, many thanks to the lady who helped me with my emails.and your company deserves more than five stars. Thank you
Susan Fenwick
I needed a reliable car quickly for my work and had the best experience in purchasing my current car with Nick and Leanne...no hassle fantastic customer service..they found me a car under my budget with low mileage ..full mot ..year tax and 2 year service ..i also got it delivered to my door ..highly recommended ..ticked all the boxes ..will be going nowhere else for the next car ..superb
Victoria Muthana
I would highly recommend Nick and his team, fantastic service from start to finish. Thank you
Kayleigh Wilkinson
Massive thanks again to Nick and his team, second time to return to Nick and he didn't let me down! Fabulous service both times around literally goes above and beyond and even that extra mile to make sure you are happy with your car! Again thanks Nick & Leanne!! Xx
Mrs Lindsay Whitehead
I needed a vehicle quite urgently, yet I was not pressured into buying something I didn't want. Also I was not offered just anything. Nick provided excellent customer service, keeping in constant contact with me, and managed to arrange my finance even thought I was not very well credit rated. The vehicle is absolutely pristine and been well prepared for my sale. One extremely happy customer who would certainly rate 1st stop buy and drive and Nick a fantastic 5 star.
Sam Reed
I recently purchased my new A Class Mercedes from 1st Stop Buy and Drive and I cannot recommend them enough! From start to finish the team made my purchase a very smooth process which was fast and efficient. They gave me outstanding service whilst obtaining my finance package, thoroughly explaining my options and keeping me updated at each stage. I was made to feel very at ease with any queries that I had and I was really impressed with deal they secured for me. Upon seeing the vehicle I couldn't of been happier! I could tell that Nick and his team had gone above and beyond to ensure that the car was in immaculate condition for me. They even arranged delivery to my home as I couldn't collect it during my working hours which massively helped me out! I can confirm without a doubt I will be purchasing my next vehicle from 1st Stop But and Drive, brilliant work guys thanks you!
Karen Blackburn
I Would just like to thank Nick and his team for their efficiency in finding me our perfect family car,I would highly recommend 1st stop buy and drive....5 star service.thank you once again
Lauren Fairley
Massive thank you to Nick and his team. Made the process very simple and swift. I'd highly recommend 1st Stop Buy And Drive to anyone looking for a car.
Kevin Wetherill
Thank you Nick and staff for the help you gave us in selecting the car that suited our needs. Your company name suits what I have found, First class service. Kev & Heather.
Gareth Hughes
Service has been excellent from start to finish. Big thanks to Nick for going above and beyond for my car. Many thanks again.
C Tweddall
A totally stress free way of buying a new car, Nick and his team are very friendly and helpful. Will recommend to everyone and my new car is perfect.
Mrs L Williamson
First car bought from Nick, highly impressed with service , both fast and efficient! And to have vehicle delivered to my home was fantastic. Would definitely recommend giving these a go for your next vehicle , our car was absolutely immaculate!
Mr & Mrs Butcher
We have been very pleased with the service & the finance team have been very supportive & helpful during our purchase. Very friendly team. We would highly recommend this company to anyone looking for a car. 5*
William Bradshaw
Thank you for your help in getting a new car. Excellent customer service friendly and very professional we love the car would highly recommend and will certainly be coming back in the future.
Ben Dawkins
Highly Recommended. Great service & great quality cars.5*
David Granton
Absolute pleasure to deal with, excellent service from start to finish. Fast and freindly, Leanne made the whole process stress free and was very helpful. The car was spot on ! full service history and it was immaculate. Can't thank them enough and I would recommend them to anyone looking into getting a new car. 5*
Kirsten Stanton
5 Star Service ! I would like to say a huge thanks to Nick & his team. The whole process was really easy, everything was explained fully. Even though my car was not in stock, I didn't have to wait long from the first phone call to picking up the car. I would not go anywhere else for a car. I absolutely love my new car, immaculate inside and out. I would 100% recommend anyone to go with Nick ! .
Jamie Wilkinson
Outstanding service from start to finish. Every member of the team are polite and helpful. By far the smoothest car purchase I have made so far. The car was is showroom condition when I collected it. Highly recommend these guys, you will not be disapointed.
Paul Featherstone
Fantastic from 1st contact to picking up my new car, they can only be described as 1st class !
Steve Dolan
Fantastic service from Nick and his team, very professional, helpful and a pleasure to deal with ! . My car was in immaculate condition when I received it, as it was promised by Nick. I highly recommend this company and I will be certainly dealing with them again. Keep it up Nick and the team, you're doing a fantastic job.
Benny Dunne
1st Stop Buy & Drive has been an absolute pleasure to deal with. As a buyer from the Republic of Ireland , they made the transaction seamless. I bought a Mini Cooper which s in top class condition. Nick was so helpful & responsive. It made the deal very easy to do. I will be using this company again in the future and would recommend them to anyone looking to purchase a vehicle. 5* Service.
Stuart Harrison
Just to say Steve Eynon was very helpful last week when I needed a car in a hurry after a MOT failure. Thank you
Janet Macmillan
I would like to say a very big thank you to Nick & his team. I bought a car from 1st Stop Buy & Drive , they have helped me a lot ! the car is just what I wanted. They even delivered it to my house, which I was very grateful to them for. The car was clean & spotless both inside and out. Thank you all so very much, I will be going back to yours when I need another car ! its a 5 star service. *****
Jackie Rushby
Absolutely excellent service, thoroughly helped me from start to finish. Steven, the car salesman was so kind and welcoming, he discussed everything down to the last detail. I would definitely rate 1st Stop Buy & Drive to anyone who's after 5 star service in the motor business, choose them ! they've made me one happy customer.
Nicola Thompson
I would just like to say a big thank you to Nick and Steven for finding me my perfect car and arranging the finance for me. I would recommend this company to anyone, they were very professional and helpful throughout and I will definitely be back in the future.
Tracy Johnstone
I Would like to thank Nick and Steve, great guys to deal with, so helpful and friendly. Got my new car super quick which I love by the way. Excellent customer service, I would recommend this company. A huge thank you guys.
Ann Maynard
I got my car super quick ! When I thought finance may be a problem , Nick & Steve sorted it all out and got the best deal for me. Friendly, helpful & transparent where others put pressure on you. I would recommend them to anyone.
Barbara Cookson
I just wanted to send a quick email to say a huge thank you to you guys for all your help, support and sharing of expertise. Nick , you helped me with my written off car and Steven, you helped me get the money I needed to get this Beautiful Alfa. I love it so much, thank you. Your level of service has been brilliant, you have not put me under any pressure to buy, you have simply supported me through the whole thing and that is refreshing to experience. Lots could learn a thing or two from you. Thanks again, Barbara.
Josh Dickinson
Just got my car yesterday 11th August , just want to say thank you , friendly staff and excellent customer service.Got the car within a week of application. I would recommend this dealer to anyone. Thanks again.
Anonymous
A huge thank you to Nick and the team for souring me the perfect car and arranging the finance. Hassle free and fantastic customer service from start to finish. Very professional. The car was delivered with a full service history, valeted to as new condition and everything in place for me to drive away with peace of mind. I cannot thank them enough 5 Star.
Rebecca Lloyd
A massive thank you to Nick for arranging part exchange with my car and setting up finance for the new one. Nothing was too much trouble, Nick was professional and helpful throughout and everything was dealt with quickly and smoothly. Will be recommending to friends. Thank you once again.
Chris Appleby
Bought a car from 1st Stop Buy & Drive, Excellent customer service from Nick & the team, from the moment I showed interest in the car , until delivery. Would recommend going through them to anybody looking to get a new car. Once again thank you to Nick and the team.
Paul Nichols
I would like to say a big thank you to Nick & his team for sourcing my wife's DS3 & arranging finance. I have bought a number of cars from Nick over the years and wouldn't consider going anywhere else. The cars are absolutely immaculate on delivery and nothing is too much trouble. 5 star service.